Voice Messaging Systems
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- ImaGEN
At Telrad Connegy, we imagined a call processing platform that would be much more than a voice mail system.
- EmaGEN
The Telrad emaGEN version 10.3 is a powerful Unified Messaging solution that offers a wide range of integrated capabilities.
- Unified Messaging
Unified Messaging allows an emaGEN user to check all types of messaging via one medium.
- Call Control
The Call Control Client in the emaGEN provides the user the visual call control via a GUI interface and the ability to administer their own mailbox parameters.
- Text-To-Speech
The emaGEN Text-To-Speech (TTS) optional module enables the user to listen to his email messages over a telephone connection.
- Fax Manager
The emaGEN supports fax features, an another optional component of the Unified Messaging suite.
- IVR
IVR helps automate routing transactions using the emaGEN system.
- Speech Recognition
This sophisticated option provides a caller with the ability to speak the name or department to be connected to.
- Web-based SMDR
This is a basic call accounting package that will help control telephone abuse in the workplace. It can track number dialed, length of call, trunk used, etc.